about us
PROUDLY SERVING SCHERTZ, NEW BRAUNFELS, CIBOLO & SURROUNDING AREAS
Total True Automotive Comprehensive Care Deserves a Comprehensive Name
Since 2001, we’ve been providing our friends and neighbors in Schertz, Cibolo and now New Braunfels with dependable, trustworthy Auto Repair. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, which can save valuable time and money.
We are certified NAPA AutoCare Centers and are able to provide the benefits of an established national entity while maintaining the personal touch of a locally-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
We Make Car Care More Convenient
The Best Service Warranty
5 Star Rating with Over 1,000 Reviews
State of the Art Facility
Free Local Shuttle Service
Waiting Area with Free Wi-Fi
Digital Vehicle Inspections
Our Owners
Learn more about our partners who lead Total True Automotive every day.
MARK ROBERTS
Mark Roberts is the owner and partner of several small businesses serving the greater Schertz, Cibolo, and New Braunfels area. Mark has been actively involved in numerous community affairs and local events. He subscribes to the belief that we should always be investing in our community.
JOHN LONG
John brought with him a rich resume of experience in the auto repair industry. He’s been building his skill set and knowledge base since 1997. John has been a part of Schertz Auto Service since 2005. His responsibilities include overseeing daily operations and managing the auto repair shops.
DAVID BACEK
David Bacek has an extra-special attachment to our community. He grew up in Schertz, where he graduated from Clemens High School. David studied automotive technology at Clemens and became a foreign vehicle repair specialist after completing his studies at St. Philips College.
A Commitment To Complete Customer SatisfactioN
Our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality Auto Repair services coupled with top-notch customer service. With countless 5-star reviews, we are proud of our reputation as one of the Schertz area’s most trustworthy Auto Repair shops.
To our customers, we promise:
- To uphold the highest standards in professional diagnosis, service, and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
- To offer valid written estimates, keeping the customer aware of changes in the repair process.
- To conform to all applicable state and local laws.
- To maintain a sense of personal obligation to our customers.
- To maintain methods to resolve customer complaints.
