About Our Landa Location

What sets Total True Automotive - Landa apart is more than just high-quality repairs—it’s the company’s deeply ingrained core values that guide every interaction. The culture here isn’t just about fixing cars; it’s about putting customers first, always. Every decision, every repair, and every conversation is rooted in the belief that trust is earned through honesty and consistency. One of the most defining values of the company is empowerment—something Steven sees in action every day. Every teammate is encouraged to go above and beyond to best serve customers, without needing permission to do what’s right.

For Steven, “putting people first” isn’t just a phrase—it’s a daily practice. He doesn’t see Total True Automotive as just a repair facility; he sees it as part of the automotive hospitality industry. Customers don’t just need a mechanic—they need an experience that is seamless, comfortable, and stress-free. That’s why Steven and his team make it a priority to connect with customers personally. They repair vehicles, but more importantly, they build relationships within their community.

One example of this commitment came when a new customer, who had recently moved to the area, visited the shop. The team learned that the customer’s child, who has special needs, absolutely loved trains. Wanting to go beyond just fixing their vehicle, Steven’s team surprised them with tickets to the New Braunfels Train Museum and a ride on the Landa Park train. That moment wasn’t about car repairs—it was about making a meaningful impact on someone’s life.

Community is at the heart of everything Steven and his team do. Total True Automotive - Landa is more than a repair shop—it’s a resource for automotive education and support. The company values community feedback, using it to shape services and ensure they’re always meeting customer needs. Whether it’s offering in-depth vehicle inspections with ASE-certified technicians or tackling complex repairs, the goal is always the same: helping people feel informed and confident in their automotive care.

What does Steven love most about his work? The opportunity to educate and connect with people in his community. He and his team work hard to create a space that feels both professional and welcoming, a place where customers feel comfortable dropping by—not just when they need a repair, but because they know they’ll be greeted by familiar faces who genuinely care. He believes in creating relationships strong enough that customers see Total True Automotive as more than just a service provider, but as part of their support system.

As the Service Director, Steven describes himself as “both the central hub and the last stop in the chain of responsibility.” He ensures that everything runs smoothly, that his team has the tools they need to succeed, and that every customer who walks through the door receives the best experience possible. But more than that, he ensures that Total True Automotive - Landa continues to be a place where people feel heard, valued, and taken care of—both on and off the road.

So, the next time you need a trusted auto repair shop, know that at Total True Automotive - Landa, you’ll find more than great service—you’ll find a team that genuinely cares. And under Steven Myers' leadership, you’ll always be in good hands.